Terms and Conditions

 

Ikasle Group aims to deal with its clients in a professional, timely, and favourable manner. By engaging Ikasle Group with their business, the clients will be accepting the following terms and conditions:

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The Contract

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• An independent contractor relationship will be created between the clients and Ikasle Group, and no partnership or joint venture is intended or implied by either party.

• A date of commencement of the services will be agreed upon by both parties and charges will be applicable according to that date.

• A monthly report of performance services will be given to the clients.

• Either party may not cancel or fully transfer the service responsibilities to another service vendor before a prior notice of at least 10 business days.

• Ikasle Group reserves the right to subcontract a third-party service provider for some of the service tasks.

• A person who is not a party to the Contract shall not have any rights under or in connection with it.

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Payment

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• If clients avail of any monthly service package of Ikasle Group then they are obliged to pay a full chargeable amount before the commencement of the work.

• If Ikasle Group and the client agree on a fixed quote regarding any services then they are liable to pay 50% of the billable amount in advance, before the commencement of the work. The remaining 50% of the payment will have to be made within 7 days of the start date of the services.

• Ikasle Group shall invoice the clients monthly, in advance.

• Also, if the clients do not pay a monthly invoice when it is due, Ikasle Group shall terminate the services immediately. In this case, we will not be liable to issue a 10-day prior notice.

 

Refund & Cancellation Policy

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• In line with providing our customers with the best quality and client experience, we have established a considerate cancellation & refund policy.

• We plan each project by dividing work into milestones.

• All projects begin with a complete discovery/analysis and creation of a scope of work document. This is done to make sure that both parties have complete understanding of the work required and thus eliminate the potential for project cancellations, reversals, or disputes.

• As there is time spent to achieve every milestone and complete every module, a refund is not be possible for work already completed.

• In the event of a project terminated on a mutual basis, the client has control of all completed work and any payment for further development will become void. No previous payment or deposit would be refunded.

• No payment will be refunded once the client approves mock-up designs and we move into the development phase of the project.

• There are no partial refunds for projects mid way through a milestone phase.

• No cancellations are entertained for services that our marketing team has offered on special occasions. These are limited time offers and cannot be cancelled.

• Our services are not refundable, but the client may cancel with a notice written 30 days in advance.

• We do not offer refunds on deposits or payments for projects that are abandoned or lay dormant for more than 30 days.

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Liability

 

• Ikasle Group will not be liable for any indirect or consequential losses due to delay in obligated service deliverables, where the delay is because of natural or ungovernable causes.

• The clients will defend, cover, and hold Ikasle Group harmless from and against any claims, losses, liabilities, and expenses related to the services provided by Ikasle Group to the clients under this agreement, including without limitation claims made by third parties related to any false advertising claims, liability claims for products or services sold by the client, claims for patent, copyright or trademark infringement, claims due to disruption or malfunction of services provided, or for any content submitted by you for publication by Ikasle Group.

• Due to the nature of digital media, any content/information given by the clients to Ikasle Group for publication will be accessible to the public as soon as the publication is carried out. Ikasle Group will not be responsible for screening the material and any damages or losses of profit, goodwill, or any business asset due to the nature of the content being publicized.

 

Waiver

 

• If at any time during the term of a service contract, we fail to insist upon the strict performance of any of your obligations under the service contract or any of these terms and conditions, then this will not automatically free you from any of the obligations mentioned in the terms and conditions and will not constitute a waiver.

• Any waiver of terms and conditions will be valid officially only if it is communicated to you in writing.

 

Privacy Rights

 

• Information, like name, email, contact number, and website URL that the clients provide us by filling out the contact form will be kept confidential and not be exposed to a third party, without their prior consent. However, the information will be made privy to the employees of Ikasle Group.

• Ikasle Group will take reasonable precautions to prevent the loss, misuse, or alteration of your personal information.

• The transfer of data over the internet is inherently insecure, and any kind of security in this regard cannot be guaranteed by Ikasle Group.

• Although, we use SSL-encrypted technology for making any kind of money transaction to ensure maximum security against online theft and fraud.

• Cookies are used to track the browsing information/preferences of web users, and we may use Cookies to gather statistical data about your browsing pattern for optimizing our site.

• Some of the third-party advertisers who have their ad links on our website may also use Cookies to gather statistical information about you. However, in no way do Cookies give access to any of your personal information either to us or a third-party entity.

 

*Ikasle Group reserves the right to modify the above terms and conditions at any point in time, including the time of an ongoing contract, and changes in the terms and conditions will be notified to the clients through company email.